PRIVACY POLICY & COOKIES

SOJOURN’S PRIVACY POLICY
Sojourn is committed to respecting your privacy and complying with applicable laws and regulations to ensure that the personal information you share with us is kept securely and processed fairly and lawfully. For complete transparency, this Privacy Policy is available on our homepage and at every point where personal information may be requested. 
When you place an order on our website www.sojournonline.co.uk we collect the following information in order to fulfil your order and contact you should a query arise.
  • your name, 
  • your address,
  • your email address, and
  • your phone number.
We use the information you provide about yourself when placing an order or someone else when purchasing a gift, only to complete that order. We do not share this information with any outside third parties except to the extent necessary to fulfil that order.
When subscribing to our newsletter, we collect the following information in order to send you the products and features we believe may be most relevant.  You can always unsubscribe from our newsletter at any time here.
  • your email address,
  • your gender, and
  • your interests.
We never collect credit/debit card information as we use a third party payment processor to handle this information securely. None of your credit/debit card information is stored anywhere on our website. 
As an independent retailer, we do not, and will not, sell any of your personal data to any third party including your name, address, email address, or credit card information.  
COOKIES
Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile when you browse a website. They provide aggregated but anonymised information and analytics about our customers, but without identifying you. There are 4 types of cookies we may use: 
  • Website functionality cookies which allow you to navigate the website and use our features, such as “Add to Bag” and “Wishlist”.
  • Website analytics cookies which allow us to measure and analyse how our customers use the website, to improve both its functionality and your shopping experience. 
  • Customer preference cookies which will remember your preferences (such as your location and local currency) when browsing or shopping on our website, so we can make your shopping experience as seamless as possible and more personal to you.
  • Targeting or advertising cookies which are used to deliver adverts that are relevant to you. They also limit the number of times that you see an advert and help us measure the effectiveness of our marketing campaigns.
By using our website, you agree to us placing cookies on your device and accessing them when you visit our website in the future. You can delete any cookies already on your computer within your device’s browser. Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our website that are designed to give you the best user experience.
You can find out more information about cookies on the ICO website here.
 
CONTACT US 
If you have any questions or feedback regarding this statement, you can contact us at hello@sojournonline.co.uk.
 
This page was updated on 12th July 2020.